Terms of Service

Last Updated: 30 November 2025

1. Acceptance of Terms

By accessing or using MarcMyCar's automated dealership image branding service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you or the entity you represent ("you", "your", "Customer") and MarcMyCar ("we", "us", "our", "Company").

2. Service Description

MarcMyCar provides an automated image branding service that enables automotive dealerships to:

  • Upload vehicle inventory photos
  • Apply custom logos, watermarks, and brand overlays
  • Receive processed images optimized for listing platforms (AutoTrader, CarGurus, etc.)
  • Ensure compliance with platform-specific image guidelines

The Service is provided via subscription plans with monthly or annual billing cycles.

3. Account Registration and Eligibility

Eligibility: You must be at least 18 years old and authorized to enter into contracts to use this Service. By registering, you represent that you have the authority to bind the dealership or organization you represent.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

4. Subscription Plans and Billing

4.1 Plans and Pricing

We offer multiple subscription tiers (Starter, Accelerator, Professional) with varying vehicle limits and features. Current pricing is displayed on our website and may be updated with 30 days' notice.

4.2 Billing

  • Recurring Charges: Subscriptions automatically renew at the end of each billing cycle (monthly or annual) unless cancelled.
  • Payment Methods: We accept credit/debit cards. Payment is processed via secure third-party providers.
  • Failed Payments: If payment fails, we may suspend your access until payment is received.

4.3 Refunds

All subscription fees are non-refundable except where required by law. We do not provide prorated refunds for mid-cycle cancellations.

5. Cancellation Policy

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. Access to the Service will continue until that date.

No Contracts: We do not require long-term contracts. You can cancel anytime without penalty.

6. Acceptable Use

You agree NOT to:

  • Upload images containing illegal, offensive, or copyrighted content you do not own
  • Use the Service for any unlawful purpose or in violation of applicable regulations
  • Attempt to reverse-engineer, hack, or disrupt the Service
  • Share account credentials or allow unauthorized access
  • Upload images depicting individuals without appropriate consent/model releases
  • Exceed the vehicle limits of your subscription plan without upgrading

We reserve the right to suspend or terminate accounts that violate these terms.

7. Intellectual Property

7.1 Your Content

You retain all ownership rights to images you upload. By uploading, you grant us a limited license to process, store, and deliver images as part of the Service.

7.2 Our Content

All intellectual property in the Service itself (software, algorithms, interface design, branding) remains the exclusive property of MarcMyCar. You may not copy, modify, or create derivative works.

8. Data and Privacy

Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Image Retention:

  • Original Uploads: Deleted within 48 hours of processing
  • Processed Images: Retained for 30 days in your account, unless deleted earlier

9. Service Availability and Modifications

Uptime: We strive for 99.5% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance where possible.

Service Changes: We may modify features, pricing, or discontinue the Service with 30 days' notice. Material changes affecting existing customers will be communicated via email.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • MarcMyCar is provided "AS IS" without warranties of any kind, express or implied
  • We are not liable for indirect, incidental, consequential, or punitive damages
  • Our total liability to you for any claims will not exceed the amount you paid us in the 12 months prior to the claim
  • We are not responsible for errors in uploaded content, third-party platform compliance rejections, or business losses resulting from Service use

This limitation applies to the fullest extent permitted under UK law.

11. Indemnification

You agree to indemnify and hold MarcMyCar harmless from any claims, damages, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Content you upload (copyright infringement, privacy violations, etc.)
  • Violation of these Terms or applicable laws

12. Third-Party Compliance

While we check images against AutoTrader, CarGurus, and other platform guidelines, we do not guarantee acceptance by these platforms. You are responsible for ensuring your listings comply with each platform's current policies.

13. Termination

We may suspend or terminate your account if you:

  • Breach these Terms
  • Fail to pay subscription fees
  • Engage in fraudulent or abusive behavior

Upon termination, your access will cease immediately, and we will delete your data per our retention policy.

14. Governing Law and Disputes

Jurisdiction: These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Informal Resolution: Before initiating legal proceedings, please contact us at support@marcmycar.com to attempt resolution.

15. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via email or in-app notice 30 days before taking effect. Continued use after changes constitutes acceptance.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MarcMyCar and supersede any prior agreements.

17. Contact Information

For questions about these Terms, contact us at:

  • Email: support@marcmycar.com
  • Address: MarcMyCar, London, United Kingdom